1/24/01

The Reboot Monkey

One of the guys I work with - let's call him John (after all, that is his name, so why shouldn't we use it - it's not like he's committed a crime or anything, at least to the best of my knowledge) - has posted a cute little sign in his office which should reduce his local technical support workload by 90%. It's a little clipart picture of a monkey, with the caption "Have you seen my assistant?"

As every experienced Windows user knows, 90% of all problems can be cured by rebooting the machine. That is why Windows prompts you to reboot seemingly every time you move the mouse too fast. The operating system knows that something is wrong, but not exactly what, and is clueless about how to fix the problem. So it takes the easy way out, commits cybersuicide, and counts on its karma balance being positive during its subsequent cyberreincarnation (I'm driving my spell checker nuts today) to fix the problem.

Here are the typical user complaints that a Windows system administrator will answer with "Reboot your machine:"

(the last response being fairly typical after the previous six responses.) When you can't even reboot your machine, then you have a real problem. Until then, you are just an annoyance to the administrator, and are probably going to ruin the record time he had going on Minesweeper or Solitaire. And when you do that, you are just begging to get your hard drive reformatted and Windows reinstalled. Count on it.

You can respond to my ranting here.


Take two rants, and call me in the morning.